Jamna Auto Industries is one of the leading suspension system manufacturers, specializing in parabolic, iron leaf, and air suspension systems. Our products are supplied all over India through our own depots or through logistic hubs. West zone, that is Maharashtra, bordering Karnata and part of the South zone, namely Andhra Pradesh and Telangana market is supplied by ARK India....
Their infrastructure is updated with the latest technologies, and the staff is disciplined and well-trained. Their order execution and delivery performance is one of the best amongst all the hubs of our company. We thank ARK directors Mr. Kamlesh Shah & Mr. Yomesh Shah for their efficient and satisfactory services towards our company to achieve our performance and goals. Thank you very much.
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The handling of the Khalapur godown has been largely satisfactory in three areas: first, reporting, in terms of their daily reports, not only detailing the real-time stock presence of various collaterals but also including photographs.
Secondly, in terms of overall efficiency, especially regarding dispatch, we clearly observe an improvement. The dispatch times have crashed after moving to this godown (run & managed by ARK India) thanks to the systems and processes here. Thirdly, upon visiting the godown, the overall efficiency of Team ARK is evident in the layout and organization at the godown level. So I think the way that the stock is arranged and kept, the cleanliness of the whole godown, the way its kept in a very structured manner, that's something that one does really relate it to collaterals per se when they're stocked typically. So that's another thing which very clearly comes across in the way that the godown is managed.
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"We have been associated with ARK Warehousing for over fifteen years. They manage a logistics facility of over ten thousand square feet for us in Mumbai, and their services have been highly appreciated, satisfactory, and top-class.
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I would like to congratulate and compliment ARK and Mr. Rakesh Shah for their excellent work in the marketing warehouse.I would also like to congratulate the commercial team handling the marketing operations. They have done a fabulous job from the field unit point of view....
The CFA handling the field unit operations is very satisfied, and there has been a significant reduction in hassles, from on-time servicing to timely material dispatch and regular follow-up calls concerning open GRs. ARK is doing an excellent job in maintaining marketing collaterals as they should be. The biggest achievement is managing approximately 1,000 SKUs in SAP, tracking them end-to-end—from inwarding the material to proper storage using the FIFO method, dispatching to the unit, and ensuring that the unit handles them in a proper and structured manner. It has effectively managed both compliance and servicing aspects. Outstanding development and work by the marketing warehouse commercial team at ARK warehouses.
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They provide the best in class services to the principal company, with proper business solutions of warehousing, transportation, cold chain management, which helps the company to enhance their distribution and penetration across the geography they are covering in the rural market segment....
In my last 7 years of association with ARK, what I have observed is that ARK is working on the 3 A s that is accountability, adaptability, and aggressiveness which helps businesses to grow in its own way. Once the business is handed over to ARK they take complete accountability and ensures that they fulfill the customers requirements. In terms of adaptability, they always go for innovative ideas, they follow the market changes, the changes in the customers demand, and ensure that the demands are met well in time. In terms of aggressiveness, I have observed them to be very aggressive in terms of reaching the consumer and helping the business to grow. ARK is also providing solutions to business in terms of cost-saving by outsourcing the infrastructure or taking the help of other infrastructures, outsourced services, other warehouse service providers, cold chain providers, and to ensure that the goal of the business is achieved. ARK team is always found to be open-minded, ready to accept new challenges, willing to accept new ideas and go for it, implement without any fear or hesitation. In terms of following the principles and compliances that a business is looking for, I feel ARK has done a tremendous job in that and when I was looking for supply chain solutions for Ruchi Soya industries, I remember seeing ARK winning the best warehouse operations award. During my last assignment with Ruchi Soya industry, I found that they have given me best supply chain solution for handling food chain products and when I switched over to my new organization.
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They provide the best in class services to the principal company, with proper business solutions of warehousing, transportation, cold chain management, which helps the company to enhance their distribution and penetration across the geography they are covering in the rural market segment....
we decided that we will outsource this activity to a person who is efficient in this activity. Had experience with ARK Pune, also had deep interaction with Kamlesh Shah & hence we chose ARK for our operations. Also for our Mumbai operations, Mr Rakesh Shah & his team has helped us to get the overall efficiency & cost reduction in our logistic & warehousing. They have played this important role. Customer focus & orientation is excellent by them & we certainly recommend them to be a partner for anybody for logistics & warehousing.
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I handle the automotive business of Exide Industries and we have batteries ranging from the smallest 2 wheeler batteries to the largest truck batteries. We have a unique network of retailers, unlike other companies where they have distributors to whom the material is supplied by the company and forwarded to other distributors....
Here the material supplied by us directly to the retailers at their shops, from where it is sold to the consumers. Here comes the challenge because the material is manufactured across the country in our various plants and from there it comes to the C&F location from where it is shipped to the dealers. The main challenges faced by the distribution in our business are reversed logistics. After supplying the new batteries we need to take back the old batteries and surrender to the company. Here handling the old batteries is a big challenge because they are normally dirty due to oil and acid spillage and handling it is very difficult. Here comes the role of ARK India. They have been handling this operation well for more than a decade now and there are no complaints. The dealers are very happy and the company is also very satisfied with their operations. I wish them all the best for the future, thank you.
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We have been associated with the ARK group since 2009. We have an excellent relationship with ARK Mumbai as well as Pune. They are one of the very professionally managed group & they have been giving very good service. They have been able to establish cold chain practices for Danone dairy & they have been doing a very decent job.
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The marketing godown actually has progressed a lot in terms of what we have managed to do. The marketing team has grown over the years, even the activities we do at the marketing godown has gone up significantly. Mr. Singhal keeps saying how from a ten-member family to...
almost a hundred member team marketing has now grown to. The number of collaterals that we have produced over the last twelve to fifteen years has grown exponentially. Managing that is also a very large challenge. But all credit to everybody in commercial as well as the C&F set up, we have been able to implement. All the SKUs have been put up in SEP that gives us much better track of where things are, this year one of the big changes that has been made is especially with respect to shade cards with respect to other POS. We know what is lying where. Today we are at a very good place. Would encourage the C&F to keep up the service levels & to keep improving the service levels as time goes by & delight us from time to time.